Date Published: 04 September 2023
A Platform that helps potential car buyers make informed decisions. A platform that fuels your passion. Welcome to the playground! As an Automotive platform, we value your privacy and the importance of safeguarding your data. This privacy policy describes our privacy practices as set out below.
By clicking on the box at the end of the policy, you hereby give consent to access some of your personal details which include your email, contact details, Age, employment status, location, Dates of birth, postal addresses etc.
We highly recommend that all users read through the policy in order to have an in-depth understanding of the policy. In order to sign up and create an account, you will be required to punch in your First name, Last name, email address, username and create a password of your choice.
These are the prerequisites of creating an account. Once this has been completed, the user will access the playground by simply logging in using their username and password. Sensitive personal information will not be collected.
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Booking a Test drive
Personal information will be required for booking a test drive. This information includes Name, surname, phone, Email, location, age and employment status. Documents that will be required include a valid driver’s license, a valid South African ID/Passport number, Bank statements and a valid credit score. The above mentioned and the latter are of great importance because by booking a test drive, the user becomes a prospective car buyer. This is our vetting process in order to ensure that someone who has booked a test drive is indeed a legit prospective car buyer.
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The WHIUP COOKIES POLICY
The collection of this information may be used in the function of the site and/or to improve your experience. To give you the best experience possible we will make use of two types of cookies:
- Strictly necessary. As an Automotive app, we require certain necessary cookies to run our service.
- Preference. We use preference cookies to help us remember the way you like to use our platform. We use some of the cookies to personalize content such as car reviews and news which present to you a tailored experience. For example, we may use your location to provide you with services and offers in your area. To alter the way in which we collect information from you, visit our cookie manager.
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Data Policy regulator
As mentioned we are committed to protecting your privacy and data. We do this by following the provisions that are set out in The protection of personal information Act(POPIA) which became effective on 1 July 2001. In South Africa, the right to privacy is protected in terms of chapter 2 of the constitution. Everyone has the right to privacy, which includes the right not to have the privacy of their communications infringed.
The Consumer Protection Act 2008 which was enacted in 2011 applies to the direct marketing of goods as well services to consumers telephonically. The cybercrimes Act NO.19 of 2020 which became enforceable on 1 December 2021 and aims to create new offences that criminalize the theft and interference of data.
The Promotion of Access to Information Act 2 of 2000 regulates the access to information and It enables people to gain access to information held by both public and private bodies. As an active user of WHIPUP, you will be able to access your private information at any given mome -
Retention and Deletion
WHIPUP will only retain your personal data for as long as necessary for the purpose for which the data was collected and to the extent required by applicable law. If an active user unsubscribes from our platform, we will remove their personal data from our systems and/or take steps to anonymize it.
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Acquisition/merger
If we are involved in a merger or asset sale, your personal information will be transferred. We will provide notice in a timely manner before your personal information is transferred and becomes subject to a different privacy policy. Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests made by public authorities (e.g. a court or government agency).
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Third parties
We may transfer some of your personal data to third party organizations. WHIPUP may partner with different brands and promote products which may in turn give you a tailored experience of the platform. Such partnerships may be in the form of direct marketing, advertisements, endorsement deals and our giveaways. We may use third party service providers, agencies or consultants to deliver and help us improve our products and services. We may thus share your personal data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. Users can unsubscribe to marketing and promotional communications by clicking the unsubscribe link at the bottom of our marketing emails.
Some of your personal information will be shared with business affiliates, such as our partners and so forth.
If you provide our platform with any personal data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this policy. If you believe that your personal data has been tempered with or it has been provided to us improperly, you have the authority to exercise your rights relating to your personal data by contacting us.
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Legal Requirement
We may use or disclose your personal data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with a court or tribunal. We may also disclose your personal data to government or court authorities in order to protect our rights or property. Where possible and practical to do so, we will tell you in advance. We will have a Data protection officer (DPO) which will oversee the company’s compliance with the various South African privacy laws.
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How we keep your data safe
We have the appropriate organizational safeguards and security measures in place to protect your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. The communication between the user and the platform(app) will have a secured encrypted connection wherever your personal data is involved. In the unfortunate event of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so.
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Children’s privacy
We do not knowingly collect personal data from children under the Age of 16. WHIPUP will not be held liable for any personal data that is provided by under age children. We therefore suggest that children should be under supervision or parental guidance when engaging with the platform.
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Withdrawing consent
If you have consented to our processing of your personal data, you have the right to withdraw your consent at any given time, free of charge. If you wish to withdraw your consent, please do contact us or simply log out and delete all information that you have provided. For your own privacy and security, at our discretion, we may require you to prove your identity at certain intervals in order to avoid cyber fraud.
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Data policy modifications
We may modify this policy at any given time. If we make changes, an updated version of this policy will be posted on our website and App. Users will be asked to review and accept the updated privacy policy.
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Personal information from social media
Users will be able to register and create accounts from social media networks such as Facebook, google and other social media platforms. This will enable the platform to curate content that is personalized based on how the users make use of their social media.
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Contact us
For any general queries kindly contact our policy team. A copy of your information will be readily available upon request. The process to make that request is simple.